Job Description
Are you a tech-savvy problem solver looking for a flexible schedule? Apex Digital Systems is seeking a Weekend Technical Support Specialist to join our growing team in San Diego. If you thrive in a fast-paced environment and want to make an immediate impact, this is the role for you.
We offer competitive pay, a collaborative culture, and the opportunity to work in a state-of-the-art tech environment. Join us this weekend and help keep our systems running smoothly while enjoying your weekdays off.
Responsibilities
- Provide Tier 1 technical support to end-users via phone, email, and remote desktop.
- Diagnose and resolve hardware and software issues efficiently.
- Manage and document all IT service tickets and service requests.
- Perform routine software installations and system maintenance.
- Collaborate with the team to improve IT support processes.
- Assist with onboarding new hardware and peripherals.
Qualifications
- High school diploma or equivalent required.
- Basic knowledge of Windows and Mac operating systems.
- Strong communication and interpersonal skills.
- Ability to work independently and handle pressure effectively.
- Familiarity with ticketing systems (e.g., Zendesk, Jira) is a plus.
- Must be available to work weekends (Saturday and Sunday).