Job Description
Are you a technical problem solver seeking a role that offers flexibility and the chance to make an immediate impact? Apex Tech Solutions is currently hiring a Weekend IT Support Specialist for our Denver, CO office. We are looking for a self-motivated individual ready to start immediately. This is a fantastic opportunity for a tech-savvy professional to join a leading organization with a dynamic weekend schedule.
Why Join Us?
- Immediate Start: Onboard and begin contributing within days.
- Weekend Flexibility: Enjoy your weekdays off while earning a competitive hourly rate.
- Premium Environment: Work in a state-of-the-art facility in the heart of downtown Denver.
Responsibilities
- Provide expert technical troubleshooting and support for hardware, software, and network connectivity during weekend shifts.
- Monitor and manage helpdesk tickets, ensuring all issues are resolved within defined Service Level Agreements (SLAs).
- Perform routine server maintenance, patch management, and security updates to ensure system integrity.
- Assist in the deployment, configuration, and imaging of new workstations and mobile devices.
- Collaborate with the on-site Monday-Friday team to ensure seamless continuity of operations.
- Conduct periodic audits of IT assets and inventory.
Qualifications
- Minimum of 2 years of experience in IT support, Helpdesk, or a related technical role.
- Proficiency in troubleshooting Windows 10/11 and macOS operating systems.
- Strong working knowledge of TCP/IP, DNS, DHCP, and VPN configurations.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage time effectively during off-hours.
- CompTIA A+ certification or equivalent technical training is highly preferred.