Job Description
Are you looking for a flexible weekend opportunity in Pennsylvania?
TechHorizon Solutions is seeking a dedicated Weekend Technical Support Specialist to join our dynamic team. This is a fantastic opportunity for those seeking immediate start positions with competitive pay and a modern work environment.
As a weekend support specialist, you will be the first point of contact for our clients, ensuring business continuity during off-hours. We pride ourselves on our culture of excellence and offer a collaborative atmosphere for our part-time staff.
Why Join Us?
- Immediate Start: Begin your journey with us within 48 hours.
- Flexible Hours: Enjoy your weekdays free while earning a competitive wage.
- Modern Tech Stack: Work with cutting-edge tools and technologies.
We are looking for a proactive problem-solver who thrives in a fast-paced setting.
Responsibilities
- Provide high-quality technical support and troubleshooting for hardware and software issues.
- Monitor and maintain system health and security protocols during weekend shifts.
- Log and track support tickets in our CRM system with detailed notes.
- Collaborate with the on-call engineering team to resolve complex escalations.
- Conduct routine system checks and backups to ensure data integrity.
- Assist remote users with connectivity and access issues.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- 1+ years of experience in technical support, helpdesk, or customer service.
- Strong understanding of Windows and Mac operating systems.
- Excellent verbal and written communication skills.
- Must be available to work Saturdays and Sundays (4-6 hours per day).
- Ability to work independently with minimal supervision.