Job Description
Join a High-Energy Team with Immediate Openings!
Are you a technical problem solver looking for a rewarding role with weekend flexibility? Apex Solutions is currently hiring a Weekend Technical Support Specialist to join our Minneapolis-based team. We are looking for candidates ready to start immediately and thrive in a fast-paced environment.
In this role, you will be the first line of defense for our clients, ensuring critical systems run smoothly 24/7. If you are detail-oriented, customer-focused, and ready to make an impact, apply today!
Responsibilities
- Provide top-tier technical troubleshooting and support for hardware and software issues on weekends.
- Manage and resolve incoming help desk tickets with a focus on speed and accuracy.
- Perform system backups, patch management, and routine maintenance to ensure business continuity.
- Collaborate with the week-day IT team to document issues and escalate complex problems.
- Conduct on-site visits to client locations to resolve hardware installation and configuration issues.
- Maintain a professional demeanor while assisting users with varying levels of technical expertise.
Qualifications
- Minimum of 2 years of experience in IT support, Help Desk, or a related technical field.
- Strong knowledge of Windows operating systems, Active Directory, and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and handle multiple tasks in a high-volume environment.
- High school diploma or equivalent (Associate’s degree in IT or related field preferred).
- Must be available to work weekends (Saturday & Sunday) on a rotating schedule.