Job Description
Urgent Hiring: Weekend Tech Support Specialist (Immediate Start)
Are you a tech-savvy problem solver looking for an immediate opportunity? Apex Digital Solutions is seeking a highly skilled Weekend Technical Support Specialist to join our team in Chicago, Illinois.
This is a high-impact role requiring a self-starter who can hit the ground running. You will be responsible for ensuring the IT infrastructure remains stable and operational during critical weekend hours. If you are ready to start immediately and thrive in a fast-paced environment, we want to meet you.
Why Join Us?
- Immediate Start: Onboard and begin contributing this weekend.
- Competitive Pay: $45,000 - $55,000 per year based on experience.
- Weekend Flexibility: Enjoy your weekdays off while earning a premium.
Responsibilities
- Diagnose Technical Issues: Troubleshoot and resolve hardware, software, and network problems for employees efficiently.
- Help Desk Operations: Manage a high volume of IT support tickets and provide exceptional customer service.
- System Maintenance: Perform routine maintenance on servers, workstations, and peripherals to prevent downtime.
- Security Protocols: Enforce company security policies and assist with software updates and patch management.
- User Support: Guide staff through technical processes and provide training on new tools.
- Incident Management: Respond quickly to critical outages and coordinate with internal teams for resolution.
Qualifications
- Experience: Minimum 1-2 years of experience in IT support, help desk, or technical assistance.
- Certifications: CompTIA A+ certification is preferred but not required.
- Availability: Must be available to work weekends (Saturday and Sunday) on a rotating or fixed schedule.
- Technical Skills: Proficient in Windows and Mac operating systems, as well as common office software.
- Communication: Strong verbal and written communication skills with the ability to explain complex technical concepts clearly.
- Problem Solving: Ability to think critically and troubleshoot issues under pressure.