Job Description
Are you looking for a weekend position that offers flexibility and competitive pay?
Apex Systems is currently seeking a detail-oriented Weekend Technical Support Specialist to join our growing team in Seattle, Washington. In this role, you will be the first line of defense for our clients during critical off-hours, ensuring system stability and resolving technical issues efficiently. This is an excellent opportunity for tech-savvy individuals to secure a steady part-time role with a top-tier organization.
Why Join Us?
- Competitive hourly rate and benefits package.
- Work-life balance with guaranteed weekends off.
- Opportunity for career growth within the IT sector.
We value reliability and problem-solving skills. If you have a knack for technology and enjoy working independently, we want to hear from you.
Responsibilities
- Monitor system performance and network security during weekend operations.
- Resolve incoming technical support tickets and user inquiries via phone and email.
- Perform routine server maintenance and software updates.
- Document all incidents, resolutions, and system changes in the ticketing system.
- Collaborate with the on-call support team to escalate complex issues.
- Ensure compliance with company IT policies and data security standards.
Qualifications
- High School Diploma or GED required; Associate degree in Computer Science or related field preferred.
- 1+ years of experience in technical support, IT help desk, or customer service.
- Strong knowledge of Windows and Linux operating systems.
- Excellent written and verbal communication skills.
- Must be available to work exclusively on Saturdays and Sundays.
- Ability to work independently with minimal supervision.