Job Description
Are you a reliable professional looking for a Weekend Shift in the heart of Washington DC? Capital Tech Services is seeking a dedicated Weekend Support Specialist to join our dynamic team.
We value flexibility and dedication. If you thrive in a fast-paced environment and enjoy working Saturday and Sunday, we want to hear from you.
Why Join Us?
- Competitive hourly rate ($25 - $35/hr).
- Flexible weekend schedule (Saturday & Sunday).
- Opportunity for professional growth within a stable organization.
- Modern work environment in downtown DC.
Take the next step in your career by applying for this exciting opportunity today.
Responsibilities
- Provide exceptional technical support and troubleshooting for internal systems and client inquiries.
- Manage and update client databases with a high degree of accuracy and attention to detail.
- Assist in the deployment and maintenance of weekend software updates.
- Respond to incoming communications via email and phone during operating hours.
- Collaborate closely with the full-time operations team to ensure seamless weekend coverage.
- Document technical issues, resolutions, and system changes in our ticketing system.
- Conduct routine quality assurance checks to ensure service standards are met.
Qualifications
- High school diploma or equivalent (Associate’s degree or technical certification preferred).
- Previous experience in customer support, technical assistance, or administrative operations.
- Mandatory Requirement: Must be available to work every Saturday and Sunday.
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision in a remote or hybrid setting.