Job Description
Join Apex Digital Solutions as a Weekend IT Specialist in Washington, DC!
We are currently hiring for an immediate start position. If you are an experienced IT professional seeking a flexible schedule with a top-tier company, we want to hear from you.
In this role, you will ensure our critical systems remain operational and our team receives exceptional technical support during weekend hours.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Perform system maintenance, updates, and backups during off-peak hours.
- Troubleshoot connectivity issues and manage access permissions.
- Assist with the setup and configuration of workstations for weekend staff.
- Document technical incidents and maintain accurate service logs.
- Collaborate with the on-call team to escalate complex issues.
Qualifications
- Associate degree in Computer Science or related field (or equivalent experience).
- Minimum of 2 years of IT support or help desk experience.
- Proficiency with Windows 10/11, macOS, and Microsoft Office 365.
- Strong understanding of networking fundamentals (TCP/IP, DNS, VPN).
- Excellent problem-solving skills and customer service orientation.
- Ability to work weekends, holidays, and occasional overtime.