Job Description
Join our elite weekend IT support team and transform your technical expertise into weekend flexibility! TechSolutions Inc. is urgently hiring Weekend IT Support Specialists to provide critical technical assistance to clients across Virginia Beach and New York. Enjoy premium weekend rates while maintaining work-life balance through our Saturday/Sunday-only schedule. This is a rare opportunity to leverage your technical skills in a high-demand, low-stress weekend environment with immediate start dates and competitive compensation.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve complex IT issues including system crashes, connectivity problems, and security breaches
- Install, configure, and maintain desktop/laptop systems and peripheral equipment
- Document all technical issues and resolutions using our ticketing system
- Collaborate with cross-functional teams to implement weekend-specific IT projects
- Conduct system backups and security checks during weekend shifts
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience with Windows/macOS environments
- CompTIA A+, Network+, or Security+ certification required
- Strong knowledge of cloud services (AWS, Azure, GCP)
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent problem-solving skills and customer service orientation
- Ability to work independently with minimal supervision
- Valid driver's license for occasional on-site visits
- Weekend availability (Saturday/Sunday) mandatory