Job Description
Are you a tech-savvy professional looking for the perfect work-life balance? Apex Digital Solutions is seeking a skilled Weekend IT Support Specialist to join our growing team in Tucson, Arizona.
We are looking for an individual who thrives in a fast-paced environment and can manage critical technical issues with minimal supervision. Enjoy the freedom of a full-time salary with the flexibility of a weekend schedule. You will be the key technical resource for our weekend operations, ensuring business continuity and user satisfaction.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network connectivity issues.
- Manage and respond to helpdesk tickets with a focus on speed and accuracy.
- Perform routine system backups, security updates, and patch management.
- Assist in the deployment of new workstations and peripherals.
- Maintain accurate inventory records for all IT assets and supplies.
- Collaborate with the onsite team to ensure seamless knowledge transfer.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent technical experience.
- 1-2 years of experience in IT support or help desk roles.
- Strong working knowledge of Windows 10/11 and macOS operating systems.
- Excellent problem-solving skills and the ability to explain complex concepts to non-technical users.
- Must be available to work exclusively on Saturdays and Sundays.