Job Description
Are you a technical expert looking for a flexible weekend schedule? Apex Digital Solutions is hiring a Weekend IT Support Specialist to join our high-performing team in San Diego. We offer a premium work environment with competitive pay and the ability to enjoy your weekdays free from work obligations. If you have a knack for problem-solving and a passion for technology, we want to hear from you.
Why You'll Love Working Here:
- Flexible Lifestyle: Enjoy a consistent weekend schedule with guaranteed days off during the week.
- Competitive Pay: Earn between $24.00 and $32.00 per hour based on experience.
- Modern Tools: Work with the latest hardware and software technologies.
- Professional Growth: Opportunity to transition into a full-time role or expand your skillset.
Responsibilities
- Provide tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming helpdesk tickets and email inquiries efficiently.
- Perform routine system maintenance, updates, and backups on weekend schedules.
- Document technical issues and resolutions in the ticketing system for audit purposes.
- Collaborate with the on-call engineering team for escalations and complex problem-solving.
- Assist in the deployment of new hardware and peripherals as needed.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field preferred.
- Minimum 1-2 years of experience in IT support or a helpdesk environment.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking concepts.
- Ability to work independently with minimal supervision during weekend shifts.
- Excellent verbal and written communication skills.
- Reliable transportation in the San Diego metropolitan area.