Job Description
Are you looking for Weekend Shift jobs in Raleigh, NC?
We are currently seeking a highly motivated Weekend IT Support Specialist to join our dynamic team. If you want a position that offers the flexibility of weekends off while maintaining a full-time salary and benefits package, this is the opportunity for you. We value technical expertise, customer service excellence, and a reliable work ethic.
In this role, you will be the first line of defense for our employees' technical needs during off-hours. You will troubleshoot hardware and software issues, ensuring our operations run smoothly even when the office is quiet. This is a fantastic chance to work with cutting-edge technology in a collaborative environment.
Why You Should Apply:
- Flexible Schedule: Enjoy your weekdays free while working high-impact weekend shifts.
- Competitive Pay: Earn a solid salary with no compromise on quality.
- Growth Opportunities: Pathways to move into SysAdmin or Network Engineering roles.
- Modern Environment: Work with state-of-the-art tools and a supportive team.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network connectivity issues.
- Monitor and maintain server health and system performance during off-peak hours.
- Log, track, and resolve IT helpdesk tickets using our ticketing system (ServiceNow/Jira).
- Perform regular backups and ensure data integrity for all systems.
- Assist in the deployment of new workstations and peripherals during weekend setup windows.
- Communicate effectively with internal stakeholders regarding outages and maintenance schedules.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or related field (Bachelor’s preferred).
- 2+ years of experience in IT support or help desk environments.
- Familiarity with Windows 10/11 and macOS operating systems.
- Strong knowledge of Active Directory, DHCP, and basic networking (TCP/IP, DNS).
- Excellent problem-solving skills and the ability to troubleshoot complex issues independently.
- Must be available to work rotating weekends (Saturday and Sunday) with no night shifts required.