Job Description
Are you a tech-savvy problem solver looking for a role that offers work-life balance with the stability of a full-time position? Apex Systems is seeking a highly motivated Weekend IT Support Specialist to join our dynamic team in New York. In this role, you will ensure our client's infrastructure remains operational during critical off-hours, providing top-tier technical assistance to a diverse user base.
Why join us? We offer a competitive salary, comprehensive health benefits, and a culture that values technical excellence.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Monitor system performance and resolve incidents to minimize downtime.
- Manage and document IT assets and service tickets.
- Assist in the deployment and maintenance of local and cloud-based applications.
- Collaborate with the on-call team for escalations and complex troubleshooting.
Qualifications
- 2+ years of experience in IT support or a related field.
- Experience working weekend shifts is a plus.
- Familiarity with Windows, macOS, and Linux operating systems.
- Strong troubleshooting and communication skills.
- Ability to lift and carry hardware equipment as needed.