Job Description
We are looking for a highly motivated Weekend IT Support Specialist to join our dynamic team in Minneapolis, MN. If you are ready to start immediately and thrive in a fast-paced environment, we want to hear from you. This role offers competitive pay and the flexibility of weekend-only shifts.
About the Role
As a Weekend IT Support Specialist, you will be the first point of contact for our employees during critical weekend hours. You will troubleshoot hardware and software issues, manage help desk tickets, and ensure our office technology runs smoothly. No weekend experience? No problem—we provide comprehensive training.
Why Join Us?
- Immediate Start: Onboard and begin working within 48 hours.
- Flexible Schedule: Work Saturdays and Sundays (9:00 AM - 5:00 PM).
- Competitive Pay: Earn $25-$35/hour based on experience.
Responsibilities
- Provide tier-1 technical support for hardware (laptops, printers) and software applications.
- Log, track, and manage incoming IT support tickets using our ticketing system.
- Assist in the setup and configuration of new workstations for weekend staff.
- Perform routine network troubleshooting and maintenance tasks.
- Ensure all security protocols and data privacy standards are followed.
- Collaborate with the full-time team to resolve complex technical escalations.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/macOS), and networking.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision during weekends.
- Reliable transportation is required.