Job Description
Are you seeking a role that offers flexibility with immediate start options? Apex Systems is currently recruiting a dedicated Weekend IT Support Specialist for our client in San Jose, CA. This is a fantastic opportunity for tech professionals looking for a stable schedule with the added benefit of weekly pay.
Join a dynamic team where you will be the first point of contact for technical support, ensuring our clients' systems run smoothly during peak weekend operations. We value reliability and technical expertise, offering a competitive hourly rate and a collaborative work environment.
Why You Should Apply:
- Immediate Start: Start contributing to our team within days.
- Weekly Pay: Get paid on a weekly basis for your hard work.
- Weekend Shift: Enjoy your weekdays free with our weekend-only schedule.
- Competitive Pay: $28.00 - $35.00 per hour based on experience.
Responsibilities
- Provide tier 1 and tier 2 technical support via phone, email, and ticketing systems.
- Diagnose and resolve hardware and software issues for end-users.
- Perform routine maintenance and troubleshooting of network connectivity.
- Assist in the deployment and configuration of new hardware and software.
- Maintain accurate and detailed documentation of all support tickets and resolutions.
- Collaborate with the team to improve IT processes and customer satisfaction.
Qualifications
- High school diploma or GED required; Associate’s degree in IT or related field preferred.
- 1-3 years of experience in IT support, helpdesk, or a related technical role.
- Familiarity with Windows and Mac operating systems.
- Strong problem-solving skills and the ability to explain complex concepts to non-technical users.
- Must be available to work weekends (Saturday and Sunday).
- Valid driver's license and reliable transportation may be required.