Job Description
We are seeking a dedicated Weekend IT Support Specialist to join our dynamic team in Richmond, Virginia. This is an immediate hire opportunity for a self-motivated individual who thrives in a fast-paced environment and wants to enjoy the flexibility of weekend shifts. If you are looking for a role that offers competitive pay and hands-on technical experience, apply today!
Why Join Us?
- Immediate Start: We are looking to fill this position immediately.
- Flexible Schedule: Enjoy your weekdays free with our weekend-only schedule.
- Growth Opportunities: Potential for temp-to-permanent placement based on performance.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network troubleshooting.
- Manage and resolve end-user requests via phone, email, and remote desktop tools.
- Perform on-site maintenance and repairs for workstations, printers, and peripherals.
- Document all incidents, solutions, and resolutions in the service ticketing system.
- Assist with software installations, updates, and security configurations.
- Monitor system performance and escalate critical issues to the senior engineering team.
- Maintain a clean and organized workspace to ensure efficient workflow.
Qualifications
- High school diploma or equivalent (Associate's degree in Computer Science preferred).
- CompTIA A+ certification or equivalent hands-on experience.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and Active Directory.
- Excellent problem-solving skills and ability to troubleshoot technical issues under pressure.
- Availability to work weekends (Saturday & Sunday) on a rotating schedule.
- Strong communication skills and a customer-centric attitude.