Job Description
Are you a tech-savvy professional looking for flexible weekend work? Apex Digital Solutions is seeking a dedicated Weekend IT Support Specialist to join our dynamic team in Austin, Texas. We offer a competitive hourly rate and a great work-life balance for those who value their weekends.
As a Weekend IT Specialist, you will play a crucial role in maintaining our clientβs technological infrastructure. We are looking for individuals who are self-motivated, detail-oriented, and ready to solve complex technical problems with ease. This is a fantastic opportunity for students or professionals seeking part-time income without sacrificing their weekdays.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Manage and respond to IT helpdesk tickets and inquiries.
- Perform routine system maintenance and software updates on weekends.
- Assist in the setup and configuration of workstations and peripherals.
- Ensure data security and compliance with company policies.
- Collaborate with the full-time IT team to resolve escalated issues.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- 1-2 years of experience in IT support or helpdesk roles.
- Strong knowledge of Windows and macOS operating systems.
- Proficiency in troubleshooting printers, routers, and basic networking.
- Excellent communication skills and a customer-centric attitude.
- Ability to work independently with minimal supervision.