Job Description
Are you looking for a schedule that fits your lifestyle?
NOLA Tech Systems is seeking a skilled and self-motivated Weekend IT Support Specialist to join our dynamic team. In this role, you will play a critical part in maintaining our clients' technology infrastructure while enjoying the flexibility of a weekend schedule. We offer a premium work environment with competitive pay and opportunities for growth.
Why Join Us?
- Flexible Scheduling: Work Saturday and Sunday, enjoy your weekdays free.
- Competitive Compensation: Earn between $25.00 and $40.00 per hour based on experience.
- Modern Culture: Join a forward-thinking company that values innovation and work-life balance.
If you are a tech enthusiast who thrives on solving problems, we want to hear from you.
Responsibilities
- Provide tier-2 technical support for hardware, software, and network issues across the office.
- Manage and respond to help desk tickets within established Service Level Agreements (SLAs).
- Perform routine maintenance and troubleshooting of workstations, printers, and peripherals.
- Assist users with password resets, account management, and software installation.
- Monitor server alerts and perform basic system backups during off-hours.
- Ensure all IT equipment is secure, sanitized, and operational for weekend operations.
Qualifications
- High school diploma or GED; Associate degree in Information Technology or equivalent experience preferred.
- Proven experience in a Help Desk or IT Support role, specifically within a weekend or shift work environment.
- Strong knowledge of Windows 10/11 and Microsoft Office Suite.
- Familiarity with remote desktop tools and basic network troubleshooting (TCP/IP, DNS).
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Must be available to work Saturday and Sunday on a recurring basis.