Job Description
Join TechFlow Solutions as a Weekend IT Support Specialist and become the backbone of our client's digital infrastructure! This high-impact role offers immediate start for tech-savvy professionals ready to deliver exceptional weekend support. Work with cutting-edge technologies while maintaining work-life balance with a Saturday/Sunday schedule. Perfect for those seeking weekend flexibility without sacrificing professional growth or competitive compensation.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems, laptops, and peripherals
- Collaborate with cross-functional teams to resolve complex technical escalations
- Document support tickets, solutions, and knowledge base articles
- Conduct system backups, security patches, and preventive maintenance
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- 2+ years of IT support experience with Windows/macOS environments
- CompTIA A+ or equivalent certification preferred
- Strong troubleshooting skills for network, security, and application issues
- Excellent written and verbal communication abilities
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently in fast-paced weekend environments
- Valid California driver's license for on-site visits
- Weekend availability (Saturdays & Sundays) is mandatory