Job Description
Are you a skilled IT professional looking for a flexible weekend schedule that fits your lifestyle? We are currently seeking a Weekend IT Specialist to join our dynamic team in Charlotte, North Carolina. This is an immediate start opportunity for a self-starter who thrives in a fast-paced environment and ensures our systems run smoothly during critical off-hours.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve IT service tickets within defined SLA windows.
- Perform routine server maintenance, security updates, and patch management.
- Assist in the deployment and configuration of new workstations and peripherals.
- Monitor system performance and respond to alerts during off-hours.
- Collaborate with the team to ensure business continuity and data integrity.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology preferred.
- CompTIA A+ Certification or equivalent experience.
- 1-2 years of experience in a help desk or IT support role.
- Strong knowledge of Windows Server, Active Directory, and networking protocols.
- Excellent communication skills and a customer-centric attitude.
- Ability to work independently with minimal supervision.