Job Description
Are you a tech professional who thrives in the quiet of the night? Apex Tech Solutions is looking for a Senior Technical Support Engineer to join our elite 24/7 operations team in San Jose, CA. If you value work-life balance and want to work on cutting-edge infrastructure while the city sleeps, this is the role for you.
Key Benefits:
- Generous Night Shift Differential: Earn up to $110,000 with significant shift incentives.
- Weekend Freedom: Enjoy your weekends and evenings fully free from work obligations.
- Modern Environment: Work with cloud-native systems, AWS, and enterprise-grade networks.
Join a team that respects your personal time and offers a stable career path in the heart of Silicon Valley.
Responsibilities
- Monitor system health and performance for critical applications 24/7 to ensure zero downtime.
- Resolve complex technical issues and outages during off-peak hours with minimal disruption.
- Perform scheduled maintenance, security patching, and system upgrades.
- Document incidents, root causes, and resolutions for the day-shift team to review.
- Collaborate with remote engineering teams to ensure seamless service continuity.
- Troubleshoot hardware and software issues for internal stakeholders and clients.
Qualifications
- 3+ years of experience in IT support, systems administration, or network engineering.
- Strong proficiency in Linux, Windows Server, and Active Directory environments.
- Deep understanding of TCP/IP, DNS, DHCP, and network troubleshooting protocols.
- Must be available to work a rotating night shift schedule (e.g., 10:00 PM - 6:00 AM).
- Excellent written and verbal communication skills.
- Ability to work independently in a low-traffic, high-focus environment.