Job Description
Are you a night owl seeking a high-impact technical role with a flexible schedule? Apex Digital Solutions is currently hiring a Night Shift IT Support Specialist to join our elite Los Angeles team. This is a weekend-only position (Friday, Saturday, Sunday) from 10:00 PM to 6:00 AM. We offer a competitive hourly rate, comprehensive medical benefits, and a culture that values work-life balance. If you have a passion for technology and a knack for solving problems under pressure, apply today.
Responsibilities
- Monitor Infrastructure: Oversee server health and network performance during off-peak hours to ensure 99.9% uptime.
- Ticket Resolution: Address and resolve incoming IT support tickets and technical inquiries from internal staff.
- Patch Management: Deploy critical software updates and security patches to company systems without disrupting business operations.
- Security Audits: Conduct routine security checks and access control reviews on the weekend shift.
- Hardware Support: Assist in the procurement, setup, and troubleshooting of end-user hardware and peripherals.
- Documentation: Maintain accurate logs of all system changes, incidents, and resolutions performed during the shift.
Qualifications
- Experience: Minimum 2 years of experience in IT support or a related technical field.
- Availability: Must be available to work Friday, Saturday, and Sunday from 10:00 PM to 6:00 AM.
- Technical Skills: Proficiency in Windows Server, Active Directory, and networking protocols (TCP/IP).
- Education: Associate degree in Computer Science, Information Technology, or equivalent military technical experience.
- Communication: Strong written and verbal communication skills to interact with diverse teams.
- Problem Solving: Ability to troubleshoot complex issues independently with minimal supervision.