Job Description
Are you looking for a flexible schedule with immediate impact?
CyberCore Solutions is currently seeking a detail-oriented IT Support Specialist to join our team on a Weekend Shift. If you thrive in a fast-paced environment and want to start working immediately, we want to hear from you.
As a key member of our technical team, you will ensure our infrastructure remains stable and our users are productive, even when the office is quiet.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Manage and resolve helpdesk tickets with a focus on rapid response times.
- Perform routine system maintenance, updates, and security patches.
- Assist in the setup and configuration of new workstations for incoming teams.
- Collaborate with the weekday team to escalate complex issues.
Qualifications
- 1+ years of experience in IT support or helpdesk roles.
- Familiarity with Windows Server, Active Directory, and Office 365.
- Strong troubleshooting skills and customer service orientation.
- Ability to work weekends (Friday - Sunday) on a rotating schedule.
- Relevant certifications (CompTIA A+, Network+) are a plus.