Job Description
Join TechSolutions Inc. as an IT Support Specialist and provide critical technical assistance during our high-demand weekend shifts! This immediate-start opportunity offers competitive compensation and the chance to work with cutting-edge technology while supporting our Tampa-based clients. Enjoy a flexible schedule with no late nights and become part of a collaborative team dedicated to delivering exceptional IT solutions.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS systems
- Provide remote and on-site technical support to enterprise clients
- Manage network infrastructure including routers, switches, and firewalls
- Document troubleshooting processes and maintain detailed service logs
- Collaborate with tier-2 engineers for complex incident resolution
- Conduct system audits and implement security best practices
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, VPN configurations, and cloud services
- Strong diagnostic skills for hardware/software troubleshooting
- Excellent written and verbal communication abilities
- Ability to work independently with minimal supervision
- Valid Florida driver's license for occasional client site visits