Job Description
Are you a tech-savvy professional looking for the perfect work-life balance? Apex Systems is currently seeking a dedicated Weekend Technical Support Specialist to join our elite team in San Diego, California. If you thrive in a dynamic environment and enjoy solving complex technical puzzles, this is your opportunity.
We are looking for individuals who are available to work weekends and want to make a significant impact without the stress of a traditional Monday-Friday schedule. Join us and enjoy a competitive hourly rate, comprehensive benefits, and a collaborative culture.
Responsibilities
- Provide expert technical troubleshooting and support for hardware and software issues during weekend shifts.
- Manage and respond to help desk tickets with a focus on rapid resolution and customer satisfaction.
- Monitor system performance and ensure network security protocols are maintained.
- Collaborate with the central IT team to document technical procedures and weekend logs.
- Assist in the deployment of new devices and software updates.
- Maintain a clean and organized workstation and server environment.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- 1-3 years of experience in IT support, help desk, or technical troubleshooting.
- Strong knowledge of Windows and Linux operating systems.
- Excellent problem-solving skills and the ability to work independently.
- Outstanding verbal and written communication skills.
- Reliable transportation and strict availability for weekend shifts (Saturday & Sunday).