Job Description
We are seeking a highly skilled and reliable Weekend IT Support Specialist to join our dynamic team in Minneapolis, MN. This is a unique opportunity for IT professionals looking for a premium Full-Time role with a competitive salary and a quiet, focused work environment. You will be the guardian of our weekend infrastructure, ensuring seamless operations for our enterprise clients while enjoying a flexible schedule.
As part of our elite support team, you will focus on complex troubleshooting, system maintenance, and providing top-tier technical assistance without the distractions of the standard Monday-Friday rush.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for hardware, software, and network issues during weekend shifts.
- Monitor server health and perform preventative maintenance to ensure 99.9% system uptime.
- Configure and troubleshoot network infrastructure, VPNs, and secure access points.
- Respond to and resolve high-priority helpdesk tickets with minimal supervision.
- Conduct weekly security patches, software updates, and system backups.
- Collaborate with the Monday-Friday team to document recurring issues and implement long-term solutions.
Qualifications
- Associate or Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 2-3 years of experience in IT support, Help Desk, or Systems Administration.
- Strong knowledge of Windows Server, Active Directory, and Microsoft Office Suite.
- Excellent problem-solving skills and the ability to work independently in a remote/hybrid weekend setting.
- Valid driver's license and reliable transportation are required.