Job Description
Are you a tech-savvy professional looking for weekend flexibility?
Apex Tech Solutions is seeking a dedicated Weekend Technical Support Specialist to join our dynamic team in Charlotte, NC. This is an excellent opportunity for those seeking a part-time position that fits around a busy schedule, offering competitive pay and a collaborative work environment.
Why Join Us?
- Flexible Schedule: Work only on Saturdays and Sundays.
- Competitive Pay: Earn between $22.00 - $30.00 per hour based on experience.
- Growth Opportunities: Potential for full-time conversion.
Responsibilities
- Provide expert technical troubleshooting for hardware and software issues on weekends.
- Manage and respond to IT support tickets in a timely manner.
- Assist remote employees with connectivity and account access problems.
- Perform basic system maintenance and backups.
- Document technical issues and resolutions for the support team.
- Conduct training sessions for new software tools.
Qualifications
- Associate degree in Computer Science or related field (or equivalent experience).
- Previous experience in IT support or help desk is required.
- Strong knowledge of Windows, macOS, and common office software.
- Excellent communication and customer service skills.
- Ability to work independently with minimal supervision.
- Reliable transportation is a plus.