Job Description
Are you looking for a role that offers stability, competitive pay, and the flexibility of a weekend schedule? Apex Digital Solutions is seeking a highly skilled Weekend Shift IT Support Specialist to join our growing team in San Jose. We are a forward-thinking technology firm dedicated to delivering excellence in IT infrastructure and support. If you are ready to take your career to the next level with an immediate start, we want to hear from you.
Why Join Us?
- Immediate Start: Start making an impact within days.
- Competitive Compensation: Salary range of $55k - $75k depending on experience.
- Modern Environment: Work with cutting-edge technology in a collaborative culture.
- Weekend Freedom: Enjoy your weekdays free to pursue personal interests.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues during weekend shifts.
- Monitor server performance and ensure system uptime for all internal applications.
- Perform routine maintenance, patch management, and system backups to prevent downtime.
- Assist in the deployment and configuration of new workstations and peripherals.
- Document all technical issues, resolutions, and incident reports in the Service Desk ticketing system.
- Collaborate with the on-site team during Monday morning handovers to ensure seamless operations.
- Conduct security audits and ensure compliance with company IT policies.
Qualifications
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Minimum of 2 years of experience in IT support, help desk, or systems administration.
- Strong knowledge of Windows Server, Active Directory, and network troubleshooting protocols.
- Familiarity with virtualization technologies (VMware, Hyper-V) is a plus.
- Must be available to work a consistent Weekend Shift (e.g., Friday 6:00 PM – Sunday 6:00 AM or Sat/Sun).
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong problem-solving skills and attention to detail.