Job Description
Join Our Elite Weekend Team in Long Beach, CA
We are currently seeking a highly motivated IT Support Specialist to join our growing team on a part-time, weekend shift basis. If you are looking for weekend shift jobs in Long Beach with an immediate start date, this is your opportunity to work with cutting-edge technology while maintaining a healthy work-life balance.
At Apex Digital Solutions, we pride ourselves on delivering exceptional technical support to our clients. As a part-time team member, you will play a critical role in maintaining our IT infrastructure and ensuring our users have seamless access to the tools they need.
Why Join Us?
- Immediate Start: We are looking to fill this position immediately.
- Flexible Schedule: Enjoy your weekdays free with our reliable weekend coverage.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Growth Opportunities: Potential for full-time conversion for top performers.
Role Overview
As a Weekend Support Specialist, you will be the first point of contact for technical troubleshooting. You will work closely with our support team to resolve issues, deploy software updates, and maintain hardware inventory.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Respond to helpdesk tickets and phone inquiries with a focus on speed and accuracy.
- Assist in the setup and configuration of workstations for new employees.
- Perform routine maintenance tasks including software updates, patch management, and security scans.
- Maintain accurate and up-to-date documentation of all support tickets and resolutions.
- Collaborate with the team to identify trends in technical issues and suggest process improvements.
Qualifications
- High school diploma or GED required; Associate’s degree in Information Technology or related field is a plus.
- Previous experience in IT support or helpdesk roles (1+ years preferred).
- Familiarity with Windows operating systems and Microsoft Office Suite.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Must be available to work weekends (Saturday and Sunday).
- Excellent verbal and written communication skills.