Job Description
Are you a tech-savvy problem solver looking for a role that fits your lifestyle? Apex Tech Solutions is seeking a dedicated Weekend IT Support Technician to join our growing team in San Antonio, TX.
We offer a competitive salary, flexible weekend schedules, and a supportive environment. If you thrive on keeping systems running smoothly and enjoy helping others, this is the perfect opportunity for you.
Why Join Us?
- Flexible Scheduling: Enjoy your weekdays while we handle the weekend operations.
- Competitive Pay: Earn between $25-$35/hour based on experience.
- Modern Tech Stack: Work with the latest hardware and cloud solutions.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to employees via phone and remote access.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Perform regular maintenance on workstations, printers, and peripherals.
- Assist with software installations, updates, and user account management.
- Document all technical tickets and resolutions in the Help Desk system.
- Ensure strict adherence to IT security protocols and data privacy standards.
Qualifications
- High school diploma or GED; Associate degree in IT, Computer Science, or related field is a plus.
- 1-3 years of experience in IT support or a help desk environment.
- Familiarity with Windows 10/11, Office 365, and Active Directory.
- Strong troubleshooting skills and logical reasoning abilities.
- Excellent communication skills and a customer-focused attitude.