Job Description
Are you a technical expert looking for a flexible schedule? Vertex Global is seeking a dedicated Weekend IT Support Specialist to join our dynamic team in San Jose, CA. This is an immediate start position offering a competitive hourly rate and the opportunity to work in a high-tech environment.
We are looking for a problem-solver who can ensure our systems run smoothly while maintaining a professional and helpful demeanor. If you are available for weekend shifts and ready to hit the ground running, we want to hear from you.
Why Join Us?
- Immediate Start: Don't wait for the next cycle; start contributing today.
- Competitive Pay: Earn between $25.00 and $35.00 per hour.
- Flexible Schedule: Work Saturdays and Sundays with guaranteed hours.
Responsibilities
- Troubleshoot Hardware & Software: Diagnose and resolve desktop, laptop, and peripheral issues for onsite staff.
- System Maintenance: Perform routine checks on network infrastructure and server maintenance to ensure optimal performance.
- User Support: Provide tier-one technical support and guidance to employees via phone and email.
- Security Compliance: Ensure all workstations are up-to-date with security patches and antivirus software.
- Asset Management: Assist in inventory checks and logging of new equipment during weekend shifts.
- Documentation: Maintain accurate logs of support tickets and technical resolutions.
Qualifications
- Experience: Minimum of 1-2 years of experience in IT support or help desk roles.
- Certifications: CompTIA A+ certification is preferred.
- Schedule: Must be available to work Saturdays and Sundays consistently.
- Technical Skills: Proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
- Communication: Excellent verbal and written communication skills to interact with diverse teams.
- Problem Solving: Ability to think critically and resolve complex technical issues independently.