Job Description
Are you a tech-savvy professional looking for a stable, full-time position with immediate start opportunities? Apex Support Systems is currently seeking a dedicated Weekend IT Support Specialist to join our growing team in Miami, FL.
As a key member of our technical team, you will play a crucial role in maintaining our infrastructure and ensuring our clients have seamless IT experiences during peak weekend hours. We offer a competitive salary, comprehensive benefits, and a dynamic work environment.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Monitor and maintain IT infrastructure, including servers, printers, and workstations.
- Manage and resolve help desk tickets efficiently and accurately.
- Install, configure, and troubleshoot operating systems and applications.
- Conduct regular system backups and perform preventive maintenance.
- Collaborate with the team to implement new IT solutions.
Qualifications
- Associate degree in Information Technology or equivalent technical experience.
- CompTIA A+ certification is preferred.
- Proven experience in IT support or help desk roles.
- Strong knowledge of Windows and macOS operating systems.
- Must be available to work weekends (Saturday and Sunday).
- Excellent problem-solving and communication skills.