Job Description
We are seeking a highly skilled and reliable Weekend IT Support Specialist to join our growing team in Washington, DC. This is an immediate start opportunity for a dedicated professional who thrives in a fast-paced environment and wants to work only on weekends while enjoying a competitive salary and flexible benefits package.
If you are looking for a role that offers a great work-life balance with no weekend conflicts, this is your chance to make an impact in a top-tier organization.
Why Join Us?
- Immediate Start: Begin contributing to our IT infrastructure within days.
- Weekend-Only Schedule: Enjoy your weekdays completely free.
- Competitive Pay: Earn between $45,000 and $65,000 annually.
- Modern Environment: Work with cutting-edge technology and a supportive team.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues for end-users.
- Manage and resolve IT service tickets within agreed-upon Service Level Agreements (SLAs).
- Perform routine system maintenance, patching, and security updates on Friday evenings and weekends.
- Assist with onboarding new employees, setting up workstations, and configuring network access.
- Monitor server health and alert management teams to any potential downtime or critical issues.
- Maintain an organized inventory of IT equipment and peripherals.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Minimum of 2 years of experience in IT Helpdesk or Technical Support.
- Strong knowledge of Microsoft Windows 10/11, Active Directory, and Office 365.
- Familiarity with troubleshooting printers, routers, and network connectivity issues.
- Excellent communication skills and the ability to explain technical concepts to non-technical staff.
- Must be available to work Friday evenings, Saturday, and Sunday.