Job Description
Unlock Your Earning Potential on the Weekends
Are you looking for a job that fits perfectly around your schedule? We are seeking a dedicated Weekend IT Support Specialist to join our elite team in Atlanta, Georgia. This is an immediate start opportunity for a tech-savvy professional who wants to make a significant impact without sacrificing their weekdays.
As a key member of our support team, you will be the go-to resource for resolving complex technical issues during our busiest operating hours. We offer a competitive hourly rate and a collaborative environment where your skills are valued.
Responsibilities
- Provide expert technical support for hardware, software, and network issues on Saturdays and Sundays.
- Troubleshoot and resolve end-user tickets efficiently to ensure minimal downtime.
- Perform regular system maintenance, updates, and security patches during off-peak hours.
- Collaborate with the week-day team to document recurring issues and implement long-term solutions.
- Conduct on-site visits to various client locations within the Atlanta metro area.
- Assist in the deployment of new hardware and peripherals.
- Maintain a high level of customer satisfaction through clear and professional communication.
Qualifications
- 1-2 years of professional experience in IT support, help desk, or related technical field.
- Strong understanding of Windows and macOS operating systems.
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Ability to lift and carry IT equipment weighing up to 50 pounds.
- Must be available to work weekends (Saturday and Sunday) on a consistent basis.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- CompTIA A+ certification or equivalent technical knowledge is a plus.