Job Description
Are you looking for a role that offers flexibility and immediate impact?
Apex Digital Systems is currently seeking a Weekend IT Support Specialist to join our growing team in Seattle, WA. We are committed to finding top talent who can deliver excellence without compromising their work-life balance. This is an immediate hire opportunity for candidates available to work weekends (Saturday & Sunday) with the option to work from our downtown office or remotely.
We are looking for a proactive troubleshooter who can keep our systems running smoothly while enjoying the freedom of a flexible schedule. If you are ready to start today, we want to hear from you!
Responsibilities
- Provide Tier 1 & 2 Technical Support: Assist employees with hardware and software troubleshooting via phone, email, and in-person during weekend shifts.
- System Maintenance: Perform routine maintenance, patch updates, and system checks to ensure optimal performance.
- Hardware Deployment: Set up new workstations, configure peripherals, and ensure all equipment is operational.
- Network Assistance: Troubleshoot connectivity issues and assist with Wi-Fi configurations for weekend events and remote staff.
- Incident Management: Log and track all support tickets in the CRM system and follow up to ensure resolution.
Qualifications
- Experience: Minimum of 1-2 years of experience in IT support, help desk, or technical support roles.
- Education: High school diploma or GED required; Associate degree in Computer Science or related field preferred.
- Availability: Must be available to work Saturdays and Sundays on a recurring basis.
- Technical Skills: Proficient in Windows and macOS operating systems; familiarity with Active Directory and common office software (Microsoft Office, Google Workspace).
- Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical users.