Job Description
Are you a problem-solver looking for stability and weekend flexibility? Apex Tech Systems is currently seeking a highly skilled Weekend IT Support Specialist to join our growing team in El Paso, Texas.
We are a leading technology provider committed to excellence and innovation. Our weekend operations team plays a critical role in maintaining system integrity and ensuring our clients have uninterrupted service. If you are a dedicated professional looking for a rewarding career in IT, we want to hear from you.
Why Join Us?
- Flexible Schedule: Enjoy a consistent Friday through Sunday schedule with guaranteed hours.
- Competitive Pay: Earn between $45,000 and $60,000 annually based on experience.
- Growth Opportunities: Potential for full-time day shift conversion and career advancement.
Apply today and take the next step in your IT career!
Responsibilities
- Technical Troubleshooting: Diagnose and resolve hardware and software issues for end-users in a timely manner.
- Helpdesk Management: Log, track, and resolve incoming IT support tickets using our ticketing system.
- Network Maintenance: Monitor network performance and perform routine maintenance to ensure optimal uptime.
- Hardware Support: Install, configure, and troubleshoot desktop computers, printers, and mobile devices.
- Security Compliance: Assist in enforcing security protocols and conducting basic security audits.
- User Assistance: Provide technical guidance and training to staff members on software applications and systems.
Qualifications
- Experience: Minimum of 1-2 years of experience in IT support, helpdesk, or a related technical field.
- Education: Associate degree in Computer Science, Information Technology, or equivalent technical certification (A+, Network+) is preferred.
- Technical Skills: Strong knowledge of Microsoft Windows, Office Suite, and Active Directory.
- Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical users.
- Schedule: Must be available to work weekends (Friday, Saturday, Sunday) and occasional holidays.