Job Description
Apex Tech Systems is seeking a detail-oriented Weekend IT Support Specialist to join our dynamic team in Charlotte, NC. This is a full-time position designed for professionals who thrive in a self-directed environment and want to make a significant impact without the distractions of a busy weekday schedule.
In this role, you will be the first point of contact for technical support during off-hours, ensuring our infrastructure remains stable and our employees have uninterrupted access to critical tools.
Responsibilities
- Monitor and maintain server health, ensuring 99.9% uptime during weekend shifts.
- Troubleshoot hardware, software, and network connectivity issues for remote and on-site staff.
- Perform critical security patches, updates, and system backups to safeguard company data.
- Document technical incidents and resolutions in our knowledge base for team continuity.
- Conduct routine hardware inspections and inventory management.
- Respond to emergency escalations via phone and remote desktop tools.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or equivalent professional experience.
- Proven experience with Windows Server, Active Directory, and Microsoft Office Suite.
- Familiarity with Linux environments and basic scripting (PowerShell/Bash) is a plus.
- Strong analytical skills with the ability to diagnose complex technical problems quickly.
- Must be available to work exclusively on weekends (Saturday & Sunday) with flexibility for overtime.
- Excellent verbal and written communication skills.