Job Description
The Opportunity: SF Tech Innovations is looking for a dedicated Weekend IT Support Specialist to join our elite team. We offer a unique opportunity to work in the heart of San Francisco while enjoying the flexibility of a weekend schedule. If you are a tech-savvy problem solver who thrives in a modern, fast-paced environment, this is your chance to shine.
Why You'll Love It:
- Flexible Schedule: Enjoy your weekdays free with guaranteed weekend shifts.
- Premium Compensation: Competitive hourly rate reflecting SF market standards.
- Modern Tech Stack: Work with the latest hardware and software solutions.
- Career Growth: Potential for full-time conversion and skill advancement.
Responsibilities
- Provide tier 2 technical support for hardware, software, and network connectivity issues.
- Perform proactive server maintenance, patching, and system monitoring during off-hours.
- Assist in the deployment, configuration, and maintenance of end-user devices (laptops, printers, mobile).
- Document technical issues, resolutions, and system configurations in the ticketing system.
- Conduct routine security audits and backup verification procedures.
- Collaborate with the on-site team during Monday morning handovers.
- Maintain the IT inventory and asset management logs.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or related field preferred.
- Minimum of 2 years of experience in IT support, help desk, or technical support roles.
- Strong working knowledge of Windows, macOS, and Linux operating systems.
- Excellent troubleshooting skills and attention to detail.
- Must be available to work weekends, specifically Saturdays and Sundays.
- Strong verbal and written communication skills to interact with diverse teams.