Job Description
Are you looking for a stable Weekend Full-Time job in the heart of Silicon Valley? Apex Digital Solutions is seeking a dedicated IT Support Specialist to join our high-performance team in San Jose, CA.
We offer a competitive salary, comprehensive benefits, and a modern work environment. If you thrive in a fast-paced setting and enjoy solving complex technical problems, we want to meet you.
Why Join Us?
- Flexible weekend schedule (Friday, Saturday, Sunday).
- Opportunity for career growth and certification sponsorship.
- State-of-the-art office facilities in San Jose.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware and software issues.
- Manage user accounts, permissions, and security protocols within Active Directory.
- Perform routine system backups and ensure data integrity.
- Monitor network performance and address any connectivity issues during business hours.
- Collaborate with the management team to improve IT workflows.
Qualifications
- Associate’s degree in Computer Science or equivalent professional experience.
- Minimum 3 years of experience in IT help desk or technical support roles.
- Strong knowledge of Microsoft Windows, Office 365, and Active Directory.
- Experience with remote desktop tools (e.g., TeamViewer, LogMeIn).
- Excellent communication skills and a customer-centric approach.
- Must be available to work full-time on weekends.