Job Description
We are seeking a highly motivated Weekend Full-Time IT Support Specialist to join our elite technical team in Phoenix, AZ. This is an excellent opportunity for professionals looking for a stable Full-Time schedule with the flexibility of working Friday through Sunday.
As a key member of our operations team, you will ensure our critical infrastructure remains secure and efficient during off-hours. We offer a premium benefits package, including health insurance, paid time off, and a collaborative work environment.
Responsibilities
- Provide exceptional technical support and troubleshooting for internal systems and end-users.
- Monitor server health, network performance, and system uptime during weekend shifts.
- Execute routine maintenance tasks, including system updates, security patches, and backups.
- Document all technical issues, resolutions, and configurations in the internal knowledge base.
- Collaborate with the on-call support team to resolve escalated issues promptly.
- Ensure compliance with company IT policies and security protocols.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or equivalent professional experience.
- 1-3 years of experience in IT support, help desk, or systems administration.
- Strong working knowledge of Windows, Linux, and basic networking (TCP/IP, DNS).
- Excellent problem-solving skills and the ability to work independently.
- Strong verbal and written communication skills.
- Ability to obtain and maintain required security clearances.