Job Description
We are looking for a dedicated and technically proficient Weekend IT Support Specialist to join our team in Kansas City, MO. This is an urgent hiring opportunity for someone who wants a flexible schedule without sacrificing career growth.
As a critical member of our support team, you will ensure business continuity by maintaining IT infrastructure and resolving technical issues during off-hours. We offer a competitive hourly rate and a professional environment where your weekend shift makes a huge impact.
Why You Should Apply:
- Flexible Schedule: Dedicated weekends off to enjoy your weekdays.
- Competitive Pay: Earn $25.00 - $35.00 per hour based on experience.
- Immediate Start: We are hiring immediately for this urgent role.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
- Monitor server health and perform routine maintenance to ensure system stability.
- Respond to help desk tickets and resolve incidents within Service Level Agreements (SLAs).
- Manage and update IT asset inventory for weekend deployments.
- Document all troubleshooting steps and resolutions in the ticketing system.
- Collaborate with the on-call team during critical outages.
Qualifications
- Associate degree in Computer Science, IT, or related field (or equivalent experience).
- Minimum of 1-2 years of experience in IT support or a similar technical role.
- Must be available to work weekends (Saturday and Sunday).
- Strong knowledge of Windows and macOS operating systems.
- Excellent problem-solving skills and the ability to communicate technical concepts clearly.
- CompTIA A+ certification is a plus but not required.