Job Description
Are you looking for urgent hiring opportunities with flexible schedules? Apex Systems is currently seeking a highly motivated Weekend IT Support Specialist to join our growing team in Austin, TX. This is a fantastic opportunity for tech professionals to earn competitive pay while enjoying the benefits of weekend shifts.
We bridge the gap between talent and opportunity. As a top-tier IT staffing agency, we connect skilled professionals with leading organizations. If you thrive in a fast-paced environment and enjoy solving technical puzzles, we want to hear from you.
Responsibilities
- Provide tier-1 and tier-2 technical support to employees via phone, email, and in-person during weekend operations.
- Diagnose, troubleshoot, and resolve hardware, software, and network connectivity issues efficiently.
- Assist with the deployment, configuration, and maintenance of workstations, printers, and peripherals.
- Maintain accurate records of all tickets, incidents, and resolutions in the helpdesk system.
- Ensure data security and compliance protocols are followed during weekend access periods.
- Collaborate with the on-site team to prioritize urgent technical requests and minimize downtime.
- Conduct basic hardware inventory checks and report discrepancies immediately.
Qualifications
- High school diploma or GED required; Associate’s degree in Information Technology or related field preferred.
- 1-2 years of experience in IT support, help desk, or a similar technical role.
- Strong working knowledge of Microsoft Windows and Office 365 suite.
- Ability to lift and carry computer equipment and hardware components (up to 50 lbs).
- Must be available to work every Saturday and Sunday with no time off conflicts.
- Excellent customer service skills with the ability to communicate complex technical concepts simply.