Job Description
Are you a dedicated IT professional looking for a rewarding career with flexible hours? Apex Technical Solutions is currently seeking a skilled Night Shift IT Support Specialist to join our growing team in Orlando, FL.
We offer a competitive salary, comprehensive benefits, and the opportunity to work in a dynamic environment. If you are available to work nights and weekends, we want to hear from you immediately.
Responsibilities
- Technical Support: Provide top-tier technical support and troubleshooting for end-users during night and weekend shifts.
- System Monitoring: Monitor server performance, network traffic, and system health to ensure 99.9% uptime.
- Security Compliance: Enforce security protocols and conduct regular audits during off-hours.
- Hardware/Software: Install, configure, and maintain hardware and software systems.
- Incident Management: Log and resolve tickets in the ticketing system efficiently and accurately.
- Collaboration: Communicate effectively with day-shift teams to hand over critical issues.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or equivalent experience.
- Experience: 2+ years of experience in IT support or a similar technical role.
- Availability: Must be available to work rotating night shifts (6:00 PM - 6:00 AM) and weekends (Saturday & Sunday).
- Technical Skills: Proficient in Windows and Linux environments.
- Communication: Excellent written and verbal communication skills.
- Problem Solving: Strong analytical skills and ability to troubleshoot complex issues independently.