Job Description
Are you looking for a rewarding career that offers the perfect work-life balance? Apex Digital Solutions is seeking a dedicated Weekend IT Support Specialist to join our dynamic team in San Diego. In this role, you will ensure our critical infrastructure remains operational and secure during our peak weekend operational hours, while enjoying the stability of a full-time position.
As a key member of our technical support team, you will provide top-tier technical assistance to our staff, troubleshoot complex hardware and software issues, and manage network security protocols. We value flexibility, professionalism, and technical excellence. If you are a self-starter who thrives in a fast-paced environment, we want to meet you.
Why Join Us?
- Competitive Salary: Earn a full-time income with a generous hourly rate.
- Modern Tech Stack: Work with the latest enterprise hardware and software.
- Career Growth: Clear pathways for advancement within the IT department.
- Impactful Work: Play a crucial role in keeping our business running smoothly.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network connectivity issues during weekend shifts.
- Monitor server health and perform routine maintenance tasks, including patch management and system backups.
- Respond to help desk tickets and resolve issues with minimal downtime for the business.
- Configure and manage local area networks (LAN) and wide area networks (WAN).
- Ensure data security and compliance with company policies during operational hours.
- Collaborate with the on-call team during peak hours to escalate complex issues.
- Conduct regular inspections of office equipment and IT inventory.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or equivalent professional experience.
- Certifications such as CompTIA A+, Network+, or Security+ are highly preferred.
- Proven experience in IT support, help desk, or system administration roles.
- Strong knowledge of Windows and Linux operating systems.
- Excellent problem-solving skills and the ability to work independently.
- Effective communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work a rotating weekend schedule (e.g., Saturday-Sunday) with flexibility for overtime.