Job Description
Join Metro Retail Solutions as a Weekend Operations Supervisor and lead our dynamic weekend team! This full-time role offers a competitive salary, comprehensive benefits, and the opportunity to shape our weekend operations in Chicago's vibrant retail sector. We're seeking a dedicated professional to ensure seamless store operations, exceptional customer experiences, and team leadership during peak weekend hours. If you thrive in fast-paced environments and want a full-time career with weekend flexibility, this is your perfect match.
Responsibilities
- Oversee daily store operations during weekend shifts, ensuring all staff adhere to company standards
- Manage 10-15 team members, including scheduling, training, and performance coaching
- Handle customer escalations and maintain exceptional service standards
- Monitor inventory, merchandising, and loss prevention protocols
- Process daily sales reports and implement corrective actions
- Coordinate with weekday management for operational continuity
- Drive weekend sales initiatives through team motivation and strategic planning
Qualifications
- Minimum 3 years retail management experience with weekend shift leadership
- Strong problem-solving skills and ability to make quick decisions
- Proven track record of meeting sales targets and KPIs
- Excellent communication and interpersonal abilities
- Proficiency in retail management software (e.g., POS systems)
- Valid Illinois driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Ability to lift 25 lbs and stand for extended periods