Job Description
Join Urban Hospitality Services and transform your weekends into extra income! We're seeking motivated Weekend Night Shift Associates to deliver exceptional guest experiences during our busiest hours. This flexible role offers competitive pay, consistent scheduling, and opportunities for growth—all while maintaining work-life balance. Perfect for students, side hustlers, or anyone seeking supplemental income in the heart of Columbus.
Responsibilities
- Provide outstanding customer service during weekend evening hours
- Manage front desk operations and guest check-in/check-out processes
- Monitor security protocols and ensure facility safety standards
- Coordinate with overnight staff for seamless shift transitions
- Handle light administrative duties including reservation updates
- Address guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas
Qualifications
- Availability to work Friday-Sunday nights (11 PM - 7 AM)
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Ohio driver's license (if required for site visits)
- Basic computer proficiency with reservation systems
- Flexibility to adapt to changing operational needs
- Reliable transportation to downtown Columbus location