Job Description
Join our dynamic team at Metro Hospitality Group and kickstart your career with weekend flexibility in the heart of New York! We're seeking enthusiastic entry-level Hospitality Associates to deliver exceptional guest experiences during weekend shifts. Perfect for students, career changers, or anyone seeking weekend work-life balance, this role offers hands-on training in a premium environment. Enjoy competitive pay, weekend-only scheduling, and opportunities for advancement within our growing network of boutique venues.
As a Weekend Hospitality Associate, you'll be the face of our brand, creating memorable moments for guests while developing transferable skills in customer service, operations, and team collaboration. Our supportive culture values growth, reliability, and passion for hospitality. Apply today to start your journey in New York's vibrant service industry!
Responsibilities
- Deliver exceptional customer service to all guests with a warm, professional demeanor
- Manage guest check-ins, reservations, and inquiries efficiently
- Prepare and maintain immaculate venue spaces according to brand standards
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Process payments and handle transactions accurately using POS systems
- Address guest concerns promptly and escalate issues when necessary
- Adhere to all safety protocols and emergency procedures
- Participate in weekend staff meetings and training sessions
Qualifications
- High school diploma or equivalent required; college students encouraged
- Previous customer service or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work weekends reliably (Saturday/Sunday availability essential)
- Basic computer proficiency and comfort with learning new systems
- Positive attitude and willingness to work in a fast-paced environment
- Attention to detail and commitment to cleanliness standards
- Must be authorized to work in the United States