Job Description
Join Philadelphia's premier urban sanctuary as a Weekend Hospitality Ambassador! We're seeking vibrant individuals to deliver exceptional guest experiences during our peak weekend hours. This role combines luxury service with flexible scheduling, perfect for students or professionals seeking weekend work. Enjoy competitive pay, complimentary spa services, and a dynamic team environment in Center City's most sought-after wellness destination.
Responsibilities
- Deliver personalized guest experiences and manage client consultations
- Coordinate weekend appointment scheduling and facility operations
- Upsell premium spa packages and retail products
- Maintain pristine facility standards and inventory management
- Collaborate with therapists for seamless service transitions
- Process payments and maintain client confidentiality
- Support special weekend events and promotional activations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible weekend availability (Sat/Sun shifts)
- Exceptional communication and interpersonal skills
- Proficiency in booking systems and POS software
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Basic knowledge of wellness industry preferred
- Prior upselling experience a strong plus