Job Description
Join our vibrant team at Capital City Resorts, where weekend warriors thrive! We're seeking energetic individuals to deliver exceptional guest experiences during peak weekend hours in our luxury downtown DC property. Perfect for students, freelancers, or anyone seeking weekend flexibility with competitive pay and a dynamic atmosphere. Enjoy complimentary meals, employee discounts, and opportunities for advancement.
Responsibilities
- Provide exceptional guest service during weekend shifts (Fri-Sun)
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Upsell resort amenities and special events
- Maintain cleanliness and safety standards in public areas
Qualifications
- Previous hospitality or customer service experience preferred
- Availability to work weekend shifts (Fri/Sat/Sun)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and team player mentality
- Must be 18+ with reliable transportation
- Flexible schedule availability required