Job Description
We're urgently hiring Weekend Customer Service Specialists to join our Boston healthcare team! This immediate-start opportunity offers flexible weekend hours with competitive pay. If you're passionate about patient care and thrive in dynamic environments, apply now to become part of our award-winning healthcare family.
Responsibilities
- Deliver exceptional patient support during weekend shifts
- Manage appointment scheduling and inquiries
- Handle insurance verification and billing documentation
- Coordinate with healthcare providers for seamless patient care
- Maintain accurate electronic health records
- Resolve patient concerns with empathy and efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with EMR systems
- Weekend availability mandatory
- Ability to multitask in fast-paced settings
- Healthcare background highly desirable